Mullen Construction

Claire

If I could give negative stars, I would. TERRIBLE experience. It wasn't that there was a lack of communication, there was NO COMMUNICATION from Chris Mullen. He cancelled on us three times. When he finally decided on a time to come out, he sent one of his contractors who scribbled down measurements and never took pictures of our door that needed to be replaced. We texted him numerous times and heard back from him whenever he felt like it. We were scheduled for him to come out and replace our door and he said he would follow up with us to let us know our door came in. We had to reach out to him, twice, and when we heard back from him after three days, he told us that our door "may" come in on Monday. Low and behold, Monday morning comes and our door is "not on the truck." After telling him how ridiculously unprofessional he was and how horrible our experience with him was, we cancelled our order and our work with him. His response? "OK." No apology, no offer to reschedule, nothing. I highly doubt he actually even ordered our door. I have no idea how this man is actually in business or makes any money. HIRE AT YOUR OWN RISK!!!!