The Chimney Man Co.

The Chimney Man Co.

Out of 1 Review
Rating: 71
Billings, Mt

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Reviews

Nadja
Jun 12, 2022

Nadja B Critical: Professionalism, Punctuality, Responsiveness So this is a Corrected and Updated Review! Simply -- DO NOT DO BUSINESS WITH THIS GUY!!! Unfortunately I didn't dig deeper into past reviews just a month, a year and as far back as 6 yrs ago which all have the same thread --- This Guy is A SCAM!!! At First, he did respond to schedule an appointment right away and appeared to be thorough hence our Giving the Review 4wks ago, yet You'll Note I Didn't Select ON TIME because HE WAS GROSSLY LATE but I wasn't trying to give negative to a small buisness, but later seeing this is his norm, if he even ever shows up, according to other reviews. And after supposedly cleaning even with a shop vac at my hearth, his attention to details is extremely lacking leaving obvious soot and pieces of creosote/ash that should have been vacuumed up for the money he was paid which included that. The lateness and lack of quality in cleanup can be tolerated a little--- BUT When There Is A PRE-PAY for an item (spark guard) including installation AND He DOESN'T DELIVER BUT TAKES AND CASHES YOUR CHECK AND regarding the agreement to have it installed in one week, DOESN'T TOUCH BACK WITH YOU, That's A HUGE PROBLEM!!! He claims to have all the materials and make the spark guard at his shop and requires $100 up front. Trying to be patient we finally try to reach him almost two weeks later he claims not to have forgotten and it'll be at least another week or so. We explain not our agreement and needed it installed within next five days, before Saturday HE BECOMES BELLIGERENT and UNPROFESSIONAL stating he'll return the $100 and we agree. THAT WAS MAY 23rd - 3 weeks ago. NOW HE IS IGNORING our CALLS AND HASN'T RETURNED OUR MONEY! MR. Smith per Him "call him - Shorty" More like Smith... Shorty uhmm 🤔 No SHADY!!!! DO NOT DO BUSINESS WITH THIS GUY!!! -- Go to a Reptable, Profesional Company who can be on Time, do Quality Work and Not Need To iDemand Cash to run off to use for their next fix until they need to try and act businesslike again just to get enough Cash again! He repeatedly asked for a review before he left and we didn't now he wasn't planning on finishing the contracted work. Well you showed your true colors Shady and how awesome in today's tec world that allows me to EDIT the review, HOPEFULLY TO KEEP ANYONE ELSE FROM DEALING WITH YOU!! I will gladly keep a fresh review up so no one else misses the old ones! People please see past client reviews! BELOW is the ORIGINAL REVIEW four wks ago AT START OF SERVICE BEFORE TAKING MONEY TO COMPLETE the SERVICE BEFORE JUNE 1st WHICH HE NEVER DID: (Shorty was able to schedule us right away, he's very through and helps to explain what is really needed for safety vs what improvements you may want to make.)

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