Williams and Sons Plumbing

Lora

On Saturday April the 6th I discovered a busted pipe and had to cut my water off. I called Williams and Son that was on Home Advisors and asked them if they could come out. They showed up right after I texted them that it was getting late and probably too dark to repair that time of night. They fixed the first pipe and when they turned the water on discovered there were two additional leaks. They wanted $25 more dollars to fix the two additional leaks bringing the total to $275. He said he stands behind his work and would guarantee his work for two years. He said wait 30 minutes and turn back on. On Sunday morning we turned the water on to discover the two leaks were still leaking. I texted them letting them know the two leaks were not fixed and we still did not have water and didn't get a response. I called them Monday evening asking them when would they be back. He stated he was very busy and would try to get back Thursday and also said it is probably two different leaks instead of the leaks they fixed. I texted him on the 10th and stated I had paid him $275 and still did not have water and how would he feel if this was his family? He said he was coming at lunch time on Thursday at lunch time. They finally showed up at 7:30 at night and stated these were not the leaks they had fixed. I pointed to the new part they put on that was still leaking. I also said I just paid them for that, (the new part)so how could it be a different leak? He said he wasn't arguing with me and do what I had to do because he wasn't fixing and got in his truck and left. If they take your money and don't fix your problem and you have to beg them to come back out and they still lie and will not fix the issue, that tells you what type person you are dealing with. Will never hire again. Less